Hellgate: London Subscription Fee Problems?

Shacknews brings word that Hellgate: London users are reporting the existence of extra credit card charges and restricted access in the title.

Most alarming among the issues, many users claim they have been charged the monthly $9.99 subscription fee multiple times within the span of a few days.

“I could sum this up as the worst online gaming experience I have ever had,” Shacknews reader Tyro described to us. “I applied for a monthly subscription. I then noticed I was charged two times on 11/03 $9.99, one time on 11/04 $9.99, and one time on 11/05 $9.99.”

Other users have only been billed once, but find themselves unable to use the service they’ve paid for.

“I checked the account pages on both web sites,” wrote Mayella_EU in the support thread. “It doesn’t show I have a subscription. Yet my credit card was charged.”